Order Processing:
Please allow up to 24 hours to process your order before it is shipped. If you would like an update on your order, please call Customer Service at 1-888-313-6313 and a member of our staff will update you on your order. Please check the spelling of names, street, city and zip code. Verify that all the information is complete and accurate before submitting your order.
Shipping and Production Time:
Privacy Screen carries the largest inventory of fence windscreen anywhere allowing us to pull from our inventory and ship your order quickly. Standard orders typically ship within 1 business day of placing an order. Shipping time to your location is in addition to this time. For orders that require expedited shipping, contact our customer service team for pricing 1-888-313-6313.
Shipping Policy
All shipping is provided via Fed Ex, UPS or common carrier. We do not require signature for deliveries. We do not ship to P.O. Boxes.
We are not responsible for the loss of your order by failed delivery. In no case shall we issue a refund or free replacement for an order where the carrier can provide delivery confirmation. All of our shipments can be tracked from warehouse to the delivery address.
At the current time the Privacy Screen website will only ship within the United States. International customers may call our Customer Service Department at 1-888-313-6313 to check on availability of International shipping.